When I got the device, I was excited because my husband has one and it worked so well. I had no problem with the set-up and every thing. The one I got was to large because the one I wanted is forever out of stock. When I got the device, it came apart. I mean the usb came out of the case completely, and it would not fit into the port on my computer because it was bent, so I could not load any of my data ( thank goodness). It looks cool but buyer beware.
I ended up going to another sight and I got my size and color and I was able to put all my info in safely. I never take it off.
Elegant Medical Alert: Thank you for your feedback. I'm sorry to hear that you received a defective bracelet. Although we sell many of these bracelets without issues, unfortunately it sounds like you received one which did not have enough glue to hold the USB in the silicone clasp. You may return the bracelet to us since you are eligible for a refund.
Reviewed by: Renee D. from Wisconsin, United States on 4/8/2016