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Home > Policies
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| Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Elegant Medical Alert Jewelry, Inc., Copyright © 2012, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. |
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You can click on a price listed on our web site to bring up the Currency Estimator to convert the US Dollar price to one of over 90 currencies.
The currency conversion amounts appearing on product pages are for informational purposes only. They are approximate amounts in the converted currency that your credit card will be charged. The converted amounts are not necessarily the exact amount which will appear on your credit card statement.
While all care has been taken in making available and maintaining the Currency Conversion Rates displayed on this site, such conversion rates are estimates only of currency conversions that may apply to a transaction. These rates are provided for information purposes only without express or implied warranty. The Currency Conversion Rates should not be relied upon as actual currency conversion rates that may be applied to any particular transaction as such rates will frequently fluctuate over time and vary between various financial providers.
In other words, you can use the currency conversion rates listed on our web site to give you an idea of an approximate price of an item in your local currency, but it is not necessarily the exact amount that you will be charged. Only the US Dollar prices are actual amounts. |
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| This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of or content located on or through any such site. |
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Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.
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We accept PayPal, Google Wallet, Amazon Payments, Intuit Payment Network, Dwolla as well as the following credit cards: MasterCard, Visa, American Express, Discover Card, Diner's Club International and the JCB Card. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon placing your order.
Misuse of Credit Card: Credit Card fraud is a felony and we
will aggressively prosecute anyone attempting to misuse a credit card
number. Tracking mechanisms are in place and we will use all means
available to prosecute persons attempting fraud to the fullest extent of
the law. Purchasing merchandise from elegantmedicalalert.com is tracked
and elegantmedicalalert.com works with federal and local agencies in
cases of fraud. Credit Card fraud is a Federal Offense in United States.
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We accept money orders, cashier’s checks, personal checks, and company checks. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.
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| We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. |
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Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
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| We will gladly accept the return or exchange of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. Items engraved with text are sold as final sale and cannot be returned. |
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| Shipping Time -- We aim to ship your order as soon as possible. Because many of our products are personalized with engraving, shipping time can vary based on the product(s) purchased. Some items in stock will ship as fast as the same day. Other items may take up to 2 or 3 weeks to ship. It's best to contact us before placing an order if you want to verify that it will be shipped by a certain date, i.e. a gift for a birthday.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by us or by other shipping parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. |
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We ship worldwide. We ship most orders via USPS with delivery confirmation and tracking. Some orders may be shipped via FedEx or UPS. Items on our site that are marked "Free Shipping" will not incur a shipping or handling fee.
United States and Canada Shipping Rates:
Order Amount
| Shipping & Handling Fee
| Up to $24.99
| $6.95
| $25 to $49.99
| $8.95
| $50 to $99.99
| $10.95
| $100 to $249.99
| $12.95
| $250 and up
| $14.95
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International Shipping Rates:
Order Amount
| Shipping & Handling Fee
| Up to $24.99
| $9.95
| $25.00 to $49.99
| $14.95
| $50.00 to $99.99
| $18.95
| $100.00 to $249.99
| $24.95
| $250.00 and up
| $28.95
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Our store is legally required to charge and withhold the applicable sales tax for orders to be delivered to addresses within New York State. For orders shipped to other countries, you are solely responsible for any taxes or customs duties charged. Every country has different rules regarding customs. Contact your local customs authority to inquire about any possible fees you will have to pay upon receipt of your order.
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| In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, our store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card, PayPal or Google Checkout Account has been charged. If your credit card, PayPal or Google Checkout Account has already been charged for the purchase and your order is canceled, our store shall immediately issue a credit to your credit card, PayPal or Google Checkout Account in the amount of the incorrect price. |
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